Pick Up Orders, Shipping, Lost or Stolen Packages, Wrong Info Entered, and Return Policy

Pick Up Orders

After 7 business days past your order pick up date, if your order is not picked up, your order total will not be refunded and the order will be restocked/made available to other shoppers.

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Shipping

Desire Beauty Studios take 1-2 business days after the order is received to process shipment information. Once the order has been delivered to USPS orders can take up to 5-7 business days. We strive to ship orders daily. Total shipping time can be delayed due to COVID 19.

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Lost or Stolen

Desire Beauty Studios is NOT RESPONSIBLE for lost or stolen packages. By purchasing from Desire Beauty, you agree and acknowledge this. Please contact USPS and file a claim.

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Wrong Information Entered at Check Out

Customers will be sent a customized reshipping invoice that must be paid in full for the order to be resent to the correct address.

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Return Policy

ALL SALES ARE FINAL. Desire Beauty Studios does not provide refunds. We do not offer exchanges or order changes.